The Indian Railways network providing economic and reliable transport to Indians. While the freight traffic generates bulk of the revenue for the railways, passenger transport is the more visible face of the railways as it touches directly the lives of millions who avail of the passenger transport services. Accordingly, Indian Railways have been making efforts over the past few years to enhance the services being provided to their passengers.

The traffic department of the Indian railways is reponsible for managing train operations and commercial activities of Indian Railways.